About me
👩🏻💻 Hello there, thanks for dropping by!
For the most part of my career, I’ve been writing. In the recent 5 years, I’ve worked with product teams to simplify complex interactions and improve the content design for financial services and ecommerce products.
Reach out if you need help with:
- Content strategy: Curate content which addresses both the user needs and business goals.
- UX writing: Craft clear, concise and conversational copy to enhance the user experience.
- Information architecture: Organise and label information in an intuitive way.
Rachel’s resume
Portfolio
Using words and design thinking to craft delightful user experiences
Perspectives
Penning my thoughts
Keep in touch
Let's keep the conversations on content design going! You may reach me at:
📧 [email protected]
🖇️ linkedin.com/in/rachel-chan-47093168